This terms of service document (the terms) outlines the terms and conditions governing the use of the vpn services (the services or service) provided by EZ Lobby. These terms also apply to the use of and access to EZ Lobbys content (the content), which encompasses the EZ Lobby website (the site), applications (the apps), and any software provided by EZ Lobby (the software).
By accepting these terms, you are also consenting to the privacy policy (privacy policy).
- Acceptance
By accessing the content or services, you, on behalf of yourself or the entity you represent (you), agree to comply with and be legally bound by these terms in their entirety. These terms establish a legally binding agreement (the agreement) between you and EZ Lobby. If you do not agree with any aspect of the terms, you may not use our services.
By creating an account to utilize our services, you confirm that you are either at least eighteen (18) years old or a valid legal entity, and that the registration information you have provided is accurate and complete.
- Modification
EZ Lobby reserves the right to update the terms periodically without prior notice. If you continue to use EZ Lobbys services, content, site, apps, or software after such changes come into effect, you are bound by the revised terms. The current version of the terms is accessible on the site. You acknowledge and agree that it is your responsibility to periodically review these terms to stay informed of the current rules and obligations. Notice of any substantial modifications to the terms will be communicated to subscribers via email or site updates. Your use of the content or services following the amendment of these terms signifies your acceptance of the modified terms.
- Privacy policy
EZ Lobby is dedicated to safeguarding your privacy and does not collect or retain browsing history, traffic destinations, data content, or dns queries from subscribers connected to our vpn. During the registration process, we may gather certain sensitive personal information, such as your email address and payment details. We only collect information that is essential for the proper provision of the site and services.
To ensure clarity and transparency, we have segregated all details concerning data collection into a distinct document called the privacy policy, which is accessible on the site. We encourage you to thoroughly review the privacy policy to gain a comprehensive understanding of how we handle your sensitive data.
- Subscriptions
EZ Lobby services are accessible to you upon registration on the site. By subscribing to the services, you agree to become a subscriber (subscriber) for the chosen duration. A complete list of subscription plans and pricing is provided on the site. EZ Lobby reserves the right to adjust subscription fees or introduce new fees with reasonable advance notice posted on the site or sent via email. Any alterations to pricing will not affect the current subscription period and will take effect upon subscription renewal. Subscription payments and refunds are processed through third-party payment providers: paypal and stripe.
When supported by your chosen payment method, subscription plans are automatically renewed by default at the conclusion of the billing term. By default, the renewal period matches the duration of the original subscription billing term. The subscription fee will be automatically charged to the last-selected payment method. If you wish to deactivate automatic renewal, you can log in to the site and disable auto-renewal. By default, auto-renewal is enabled.
Each paid subscription entitles you to a specific number of vpn configurations (at least 3 at all times) for use on a single device at any given moment. If you wish to use the services on multiple devices simultaneously, additional subscription plans can be purchased.
- Refund policy
You may cancel your account with a full refund within 3 days of your initial purchase (“Money Back Guarantee”).
Please note that all subscribers have sufficient time to contact us within this 3-day period if they are not satisfied with the software, and no refunds will be issued after this time frame. Refunds are typically processed within seven (7) days and will be issued to the original payment method used. Please allow up to 10 additional days for our third-party payment processors to finalize the transaction and return the funds. Any modification to the original purchase, such as upgrading to a longer billing term, will void the Money Back Guarantee. To request a refund under the Money Back Guarantee, please email your request to: [email protected].
With each purchase from EZ Lobby, the buyer acknowledges and agrees that all purchases are final after the 3-day Money Back Guarantee period. EZ Lobby will not issue refunds under any circumstances beyond this time frame. Any attempt by the customer to reverse or dispute a transaction related to the purchase of our products will lead to an immediate suspension of the license or key acquired by the same customer. This policy extends to all licenses or keys purchased by the customer from EZ Lobby.
Actions aimed at defaming or damaging the reputation of any EZ Lobby product will result in an immediate suspension of the associated license or key. EZ Lobby reserves the right to suspend, without prior notice, any license or key used or purchased by any user identified as a high-risk customer by our company.
By engaging in a transaction with EZ Lobby, the customer agrees to these terms, acknowledging the definitive nature of purchases after the Money Back Guarantee period and the conditions under which a license or key may be suspended. EZ Lobby maintains the authority to enforce these policies to ensure the integrity and security of its services and operations.
- TERMINATION / ACCESS RESTRICTION
EZ Lobby reserves the right, in its sole discretion, to terminate your access to the services and any related services or any portion thereof at any time, without notice.
This includes the right to discontinue the service, in whole or in part, including for annual subscriptions where the service may be stopped before the end of the subscription period.
In such cases, EZ Lobby is not obligated to provide a refund or any compensation for the remaining period of the subscription.
To the maximum extent permitted by law, this agreement is governed by the laws of the jurisdiction where EZ Lobby is located, and you hereby consent to the exclusive jurisdiction and venue of courts in that jurisdiction in all disputes arising out of or relating to the use of the services.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and EZ Lobby as a result of this agreement or use of the services. EZ Lobby’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of EZ Lobby’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the services or information provided to or gathered by EZ Lobby with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and EZ Lobby with respect to the services and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and EZ Lobby with respect to the services.
A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Dispute Resolution: In the event of a dispute, claim, or controversy between you and EZ Lobby, or between you and any third-party service provider acting on EZ Lobby’s behalf, arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in the jurisdiction where EZ Lobby’s principal place of business is located, before one arbitrator.
- Acceptable use policy
EZ Lobby services are accessible worldwide, so it is your responsibility to evaluate whether the use of the site, apps, software, or services complies with local laws and regulations. When utilizing the site, apps, software, or services, you must adhere to these terms and abide by applicable laws, regulations, and policies.
You acknowledge that it is your duty to maintain the confidentiality of your EZ Lobby account information.
EZ Lobby is committed to delivering exceptional service to all our subscribers. In pursuit of this commitment, we insist that you refrain from misusing our content or services. Misuse encompasses any utilization, access, or interference with the content or services that contravenes the terms or applicable laws and regulations.
To safeguard our services from misuse or harm to others, EZ Lobby reserves the right to take appropriate actions when the services are utilized contrary to these terms and applicable laws. You consent to EZ Lobby’s authority to terminate your account, without issuing a refund for already paid services, in cases of misuse.
While using our services, you agree not to:
– send or transmit unsolicited advertisements or content (i. E. , “spam”) through the service.
– send, post, or transmit content that is illegal, hateful, threatening, defamatory, or insulting; infringes on intellectual property rights; invades privacy; or incites violence.
– upload, download, post, reproduce, or distribute copyrighted or proprietary content without obtaining permission from the content owner.
– upload, download, post, reproduce, or distribute explicit or sexual depictions of minors.
– engage in conduct that impedes or restricts another subscriber’s use or enjoyment of the service.
– attempt to access, probe, or connect to computing devices without proper authorization (i. E. , any form of “hacking”).
– compile, use, or distribute a list of ip addresses associated with EZ Lobby’s service.
– use the service for purposes other than lawful ones.
- License
Provided you adhere to these terms, EZ Lobby grants you a non-exclusive and restricted license to download and utilize the software. Modifying, distributing to unauthorized parties, reverse engineering, or any other use of the software that is not explicitly authorized by EZ Lobby is strictly prohibited.
Using any material that falls under EZ Lobby’s intellectual property rights is prohibited unless you have received explicit written consent from EZ Lobby.
- Third-party websites
EZ Lobby may provide you with content owned by third parties (“third parties”) or links to third-party websites. EZ Lobby is not responsible for the availability of content provided by third parties, as they are not under the control or supervision of EZ Lobby and may have different terms of use and policies. Your access to any website, service, or content provided by third parties through our services does not imply any relationship between EZ Lobby and such third parties.
- Partner services
EZ Lobby may occasionally offer access to or promotional deals for partner services, applications, or websites (“partner services”) as an added benefit to the service. The partner services are not integrated or combined with the service, and your interaction with any partner services is governed by their own applicable terms. EZ Lobby will never share your personal information with any provider of partner services.
EZ Lobby does not guarantee and is not responsible or liable for the behavior, features, or content of partner services or any transactions you may engage in with any provider of partner services, nor does EZ Lobby warrant the compatibility or ongoing compatibility of the service with partner services.
- Disclaimers
We will make every effort to minimize interruptions to the site and services. However, they are provided on an “as-is” and “as-available” basis, and we do not explicitly or implicitly guarantee the accuracy of any materials or information provided through the site or service or their suitability for any particular purpose. We explicitly disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the services will meet your requirements, or that they will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. You acknowledge that you access the site and services at your sole risk and discretion.
Vpn service coverage, speeds, server locations, and quality may vary. EZ Lobby will strive to make the service available at all times. However, the service may become unavailable due to various factors beyond our control, including but not limited to emergencies, third-party service failures, transmission, equipment, or network problems or limitations, interference, or signal strength, and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected due to interruptions or performance issues with the service, communications services, or networks. We may impose usage limits, suspend service, terminate vpn accounts, or block certain types of usage at our sole discretion to protect subscribers or the service. The accuracy and timeliness of received data are not guaranteed; delays or omissions may occur.
EZ Lobby reserves the right to investigate matters we believe to be violations of these terms. We may, but are not obligated to, at our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we believe to be actual or potential violations of the restrictions set forth in these terms and any other activities that may subject EZ Lobby or our customers to liability. EZ Lobby disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the service and/or into your computing device.
- Limitations of liability
EZ Lobby shall not be liable and shall not have any responsibility of any kind for any loss or damage that you may incur in the event of:
- Any failure or interruption of the site or service;
- Any act or omission of any third party involved in making the site or service or the data contained therein available to you;
- Any other cause related to your access or use, or inability to access or use, any part of the site or its content;
- Your interactions on the site or service;
- Your failure to comply with this agreement;
The cost of procuring substitute goods or services; or - Unauthorized access to or alteration of your transmissions or data, whether or not the circumstances giving rise to such cause may have been within the control of EZ Lobby or any vendor providing software, services, or support for the site or service.
In no event will EZ Lobby, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.
- Indemnification
You agree to indemnify, defend, and hold harmless EZ Lobby, its officers, directors, employees, members, partners, agents, and suppliers, and their respective affiliates, officers, directors, employees, members, shareholders, partners, and agents, from any and all claims and expenses, including attorneys’ fees, arising out of your use of the content and service, including but not limited to your violation of this agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. However, such assumption of defense or control by us shall not excuse any of your indemnity obligations.
- Choice of law
This agreement shall be governed by and construed in accordance with the laws of the kingdom of belgium.
- Disputes
Any disputes arising out of or relating to this agreement will be submitted exclusively to the tribunal de l’entreprise du brabant wallon.
- Final provisions
If any provision of this agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this agreement shall remain in full force and effect. Any failure to exercise or enforce any right or provision of this agreement shall not constitute a waiver of such right or provision.
